Technology Trends in Customer Payments Among Automotive Businesses

Mark Alfred
3 min readFeb 23, 2022

Digital payment trends went from accessibility to personal healthcare as customers tried to curb the virus by restricting the direct usage of cash.

Now automotive businesses are exploring technology trends in payments they accepted to get through the pandemic will prove advantageous after Covid-19 receives diminished.

Here we discuss innovative trends in payment transforming how small businesses will use financial transactions with stakeholders, customers, and their employees. Read on to discover what current companies stand to benefit.

How Technology Affects the Payment System for Automotive Businesses?

The technology trends of swifter payments gained grip with applications that assisted the user base instantaneously transfer funds to every other and enabled all types of automobile businesses. Now, B2B use cases are maturing, rolling out their own immediate payments system.

These fresh technology models are going to generate viable differentiation among businesses that are early adopters of these modern-day, user-friendly, quick, and advanced payment solutions.

Technology Trends in Customer Payment Domains

Trend 1: Leverage Payment Data Sets

Customers who pay digitally through credit or debit cards can get tailored offers based on where they dwell or what they have purchased. So, businesses can use payment data to enhance the buying experience and boost loyalty.

Also read:- Benefits of Mobile Payments in the Automotive Industry

Trend 2: Contactless Payment Model

Contactless or mobile payment options are a safe payment technique leveraging smartcards or advanced POS devices by enabling RFID technology and near-field interactions. A customer can easily tap the payment card on a point-of-sale terminal powered with payment-enabled technology to utilize the POS system.

Trend 3: Buy Now Pay Later (BNPL) Model

Trends facilitating maturity include digitization, increasing merchant acceptance, boosting repeat usage within younger end-consumers, and an increasing set of enterprise players with a target to lend at a point-of-sale terminal, a service even called “Buy Now Pay Later.” Many retail players are selecting this BNPL payment model to better access this space.

Trend 4: Lease Business Machinery/Equipment

Equipment leasing lets you evade significant payments or buy machinery before you make any business revenues.

You may be able to distribute virtually all tenure costs, which also comprises machinery maintenance and equipment upgrades, across a succession of secure payments.

Trend 5: Maintain Liquidity & Speed Up Accounts Receivable

Sustaining and maintaining liquidity is all about increasing the speed of your business journey from sales directly to cash. Since traditional payments take the slower lane, provide options on your web portals, such as credit cards and mobile-based payments.

These categories of costs can provide same-day or next-day deposits by automating your reconciliation procedure, speeding up your revenue recognition model, and trimming down manual payment procedures.

Moving Forward

The conventional players should consider the growth of fintech, which is automating customer payments, as an alert to rethink the existing lending scenario.

Growth in POS financing is a leading trend, and irrespective of whether the prevailing players exist, the primary consumer requests enabled by innovative POS financing will impact consumer preference in the coming time.

So, initiating to make swift investments to facilitate digital payment trends should be on each financial player’s strategic and tactical road map.

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Mark Alfred

Mark Alfred is the Founder & CEO of 5iQ, cloud-based automotive software for the auto industry. We at 5iQ, love sharing and discussing mechanical industry news.